ALL SALES FINAL, NO EXCEPTIONS. We will EXCHANGE ONLY if LUXE LIFE TRESSES made a mistake with your order (i.e. received wrong length or texture). But nevertheless, Do Not hesitate to contact us if you are not satisfied with your purchase.
What wigs can be exchanged?
ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned.If you want to exchange/return, please contact us in 7 days once receiving goods, which means your return/ exchange request is gladly received.
Attention please:
Tracking number for the returned package needs to be provided within 7 days from the day CSR give the return address. After 7 days we will assume that the product is satisfactory and no exchange/return is necessary.